Gati Air Express—Redefining Logistics Connectivity

Gati Ltd started in 1989 as a cargo management company and has emerged as a leading
express cargo company and a pioneer in distribution and supply chain management
solutions in India and Asia Pacific regions. Gati had a professional strength of 6400
dedicated employees and a turnover of INR 5679 crores in the year 2006–07. It is well
ahead in identifying the segmental logistics needs of Indian markets and providing
value-added services to its demanding customers in retail and other sectors. Integration
of the latest and best technological innovations in the service and support network
comprises the business philosophy of Gati. It has headquarters in Secunderabad, Andhra
Pradesh and an office in Singapore. Recently, Gati has also ventured into cold-chain
network. In a span of 18 years, Gati has explored various ways of providing premium
value to the customers, thereby setting benchmarks in service quality and customer
satisfaction with the help of value-added logistics solutions.
Gati Air Express specializes in delivering shipments across major locations on the
very next day of the order, even during the business hours. Some of the prime locations
get delivery of the order even before the noon sets in. A fleet of dedicated freighters
(cargo planes) that fly during the night and a seamless multimodal network that goes down to the last mile to ensure that shipments arrive on time make this task possible.
Gati has promised to its customers that freight would be refunded if the assured
timelines are not met by the company.
Gati is equipped with over 4000 vehicles on road covering 594 out of 608 districts in
India. It also has mechantronic as well as warehousing facilities of 1.5 million sq. ft.
across all major cities. This helps them in offering world class single-window solutions
to the customers. In 1996, Gati tied up with Indian Airlines to facilitate speedier
delivery of shipments. This 12-year-old relationship has now been further strengthened
with the launch of the co-branded (Air India Gati) air cargo and courier service leading
to delivering value services to the customers from the synergies of the two majors in air
and surface networks.
Gati was first to run the ‘Millennium Parcel Express’ train in October 2001 between
Mumbai and Kolkata with 10 VPUs (Parcel Van Unit). Unfortunately, in the year 2003,
this initiative was discontinued. Now once again Gati has taken the initiative to run the
parcel express train between Kalyan (Mumbai) and Guwahiti (Assam). The parcel train
is a classic example of public private partnership (PPP).
Gati’s advantage of seamless connectivity across air, road, ocean and rail has
resulted in a plethora of offerings to the customer, which are unmatched in the industry.
Besides having a strong network in India, Gati also has a strong market presence in the
Asia Pacific region and SAARC countries. Today, Gati has offices in China, Singapore,
Japan, Dubai, Hong Kong, Thailand, Nepal and Sri Lanka and have plans to foray into
other markets.
Through its nationwide logistics network GATI AIR EXPRESS promises next day
before noon delivery to certain locations, particularly the metro cities and national
business centres. However, in other locations (B grade cities) the services are for next
day delivery.


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